Privacy Policy

DNAGenetics.eu is committed to ensuring the privacy and protection for all of our customers and users. This privacy statement describes how DNA Genetics manages personal information and respect to your privacy. We encourage our visitors to and users of our site to regularly review our Privacy Policy. All "Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time.

Access

You may browse our website without any data being collected from you, however in order to enjoy a tailored browsing and shopping experience, we offer you the ability to register an account with us.

Ordering from Us

When you add items to your cart, a file is created on our server, which stores details of your purchases. This file is linked uniquely to your browsing session and cannot be viewed by anyone else.

When you complete your order, we ask for personal information about you, such as your full name, address, e-mail address and phone number.

This data will only be shared with our payment service provider (Paylike) and courier services, and only for the purposes of processing and shipping your order.

You will be asked to review our Terms and Conditions and check to notify that you accept and agree to the terms and conditions set by DNA Genetics.eu

All sensitive data is transmitted via an industry standard 128-bit secure socket layer connection. Please note: We do not store your payment details on our site!

Your Account

When you register for an account with www.DNAGenetics.eu we ask for the following:

• name
• valid email address
• password

This is so that our system can verify your registration and issue you with a confirmation email. You will then receive an email to confirm your account with us.

You can use your account to save your personal data for the purposes of making future orders with DNAGenetics.eu, you will be able to sign up for email updates, save wished items, check your reward points and refer a friend.

If you wish to terminate your account with us you can easily do this under your account settings under the privacy tab, or you can send us an email to: info@dnagenetics.eu

What we collect upon ordering

We collect the following information:

• name
• email address
• address
• other information relevant to offers

Your Data

We do not collect information about you from other sources, such as public records or bodies, or private organisations. We do not share any personal data with any third party organisation or institutions, except for the purposes of processing your order as detailed above, or if required to do so by law. We store information that we collect through cookies, log files to create a summary of your preferences. We tie your personally identifiable information, usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.

Retention

DNA Genetics will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active or as needed. Please note when you have set up your account and wish to no longer use it, your account data will be retained in our system in order to log files for internal analysis purposes. If you wish to terminate your account with us you can easily do this under your account settings under the privacy tab, or you can send an email to: info@dnagenetics.eu

GDPR

DNA Genetics are the primary Data Controller under GDPR. We necessarily outsource to various companies and their associated third parties to perform operations on your data in order to provide you with the best experience possible. This means that depending on which of our services you use, you may consent to have your data processed by the companies below.

Who are our Data Processors?

For purchasing a product on our website:

• Paylike (paylike.io) - Payment processor for card payments when using the card option when at checkout

When signing up to the newsletter:

• Not Active - Marketing emails, Privacy and Terms and Conditions updates

Security

The security of your personal information is very important to us. We follow generally accepted web standards to protect the personal information submitted us, both during transmission and after. Your account information is protected by your own password set. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as signing out of your account once you have used our services.

External Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites.This privacy statement does not govern external links and such sites. You should exercise caution and look at the privacy statement applicable to the website in question

Choice opt in/out

You may "opt out" of receiving DNA Genetics email updates, newsletters and/or partner emails by clicking on the "My Account" link on the Site and making the appropriate selections under the "Newsletter Subscription" tab.. The choice to opt out of such communications is also generally available during the sign-up process. DNA Genetics will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account by emailing info@dnagenetics.eu

Social Media Widgets

Our web site includes social media features, such as the Addthis Widget or Instagram Widget featured on the media page. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Over 18'S only, no children

DNA Genetics does not cater to anyone under the age of 18, DNA Genetics loads with the age verification widget which also acts as disclaimer to the user that when the entering the site. We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage in any of our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact info@dnagenetics.eu to have the data removed and terminate the account.

Cookies and Tracking

The site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by DNA Genetics and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user's computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

Commenting on DNA Genetics

For commenting on posts, we enable you to create a profile using disq.us, this app will use other logins from social platforms for the user to be able to post a comment. Please note that we cannot control the actions of others with whom you may choose to share your posts and information. Please note we use a comment policy which you can view here. If you used a third party application to post anything, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.

Changes in privacy policy

DNA Genetics reserves the right to amend the "Privacy Policy" from time to time at its sole discretion and will provide notice by email or on the home page of the site when we make material changes to this "Privacy Policy" prior to the change becoming effective. If as the result of such changes, you want to alter the ways in which DNA Genetics is allowed to use your personal information, you can do so by emailing info@dnagenetics.eu to remove your account.

You will be deemed to have been made aware of, and will be subject to, any material changes to the "Privacy Policy" after such notice has been posted with the following exception: If at the time you provide Personal Information to DNA Genetics.eu you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by DNA Genetics.eu or by third parties, DNA Genetics.eu will not change your preference in this regard without your express consent. However, if DNA Genetics.eu is acquired by or merged with another entity, DNA Genetics.eu may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but DNA Genetics.eu will provide notice of such asset sales, acquisitions, or mergers on this site.